Identifying the Problem With Your Water Heater - Heatmasters
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Identifying the Problem With Your Water Heater

Published by Steven Weiland

When your water heater stops working, it is important to find the source of the problem and get it fixed quickly. Before doing any troubleshooting, make sure to turn off the power to an electric water heater, turn the gas pilot control valve to the “pilot” setting and shut off the water supply to the water heater. Next, it’s problem-solving time!

Inadequate Hot Water

If the water isn’t hot enough, you should first check the thermostat. If the thermostat is set correctly, try remembering when you last flushed the tank. Mineral deposits can build up inside the tank, preventing the water from heating properly. The last step is to check the heater’s dip tube – a broken or damaged dip tube causes cold water to mix in with the hot water.

No Hot Water

If there is no hot water whatsoever, it could mean the pilot light has gone out – you can relight it using your owner’s manual.

Strange Noises

If your heater is emitting popping noises it is probably sediment or hard-water scale accumulated at the bottom of the tank and breaking off. To fix this you must drain the tank and clean out the sediment. Your heater should be flushed once a year.

Water on the Floor

Water on the floor surrounding the tank means it has a leak, either from a loose valve (the relief valve) or leaky pipe. If the relief valve is loose, call a professional to determine the cause and fix it for you. Other causes of a leak may be from a defective heating element or from the tank itself.

If you are in need of any water heater repairs or services, call Heatmasters today!

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